Terms & Conditions

Thank you for your business and being a part of our 14 years of success.

 

We now accept PayPal Credit, a flexible payment option that offers you 6 months no interest on invoices over $99. Easy approval through PayPal, use this to get additional services from us to grow your business. As a bonus, it will be a payment method on your PayPal account, that you may even use to pay other vendors. Apply during checkout.

 

Unless noted, printing and media placement rates are additional. Domain registration, hosting, credit card processing & transaction fees, envelopes, postage, assembly, photography & delivery are extra. All printing and design fees must be prepaid prior to going to print. Unless artwork is created within two days in which a full amount would be due, a fifty percent deposit is required prior to producing any drafts or proofs, with the remaining balance due prior to files being emailed, sent to print or websites being made live. Flat rates are based on services at $75 per hour.

 

A 3% credit card processing fee plus 31 cents per transaction is optional and you may pay by cash, check, or deposit at a bank branch. However, this may delay the start of a project due to processing times. E-check payments (funded by checking or savings withdrawal vs a credit or debit card) will also delay the start of your project. Please use an instant form of payment with PayPal.

 

Price includes image retouching, one major revision and two minor revisions. Subsequent revisions are billed at the hourly rate with a one hour minimum. Any custom estimates provided are valid for 30 days. Once a deposit is given and work begins, the deposit is non-refundable, the contract cannot be cancelled, and the full amount will be due upon completion of the work. If production did not begin, you may select an alternate service for the same amount, with prior notice. The balance is due once work is completed, whether it is ultimately sent to print, posted or made live or not.

 

To help us meet the deadlines of our production schedule, we ask that all clients are committed to working with us to complete projects in a timely manner, setting aside time to provide feedback as requested and begin work with us prepared with company name, phone, fax, email, mailing address, photos, written content and other essential information already in place to be incorporated into designs. Otherwise, it is best to wait to agree to this contract until you are ready.

 
If changes, approvals or other essential information needed to complete a project are delayed after the original time frame given, we reserve the right to reschedule its completion to our next available production start date. If changes or approvals are not given, placing a project on hold and there are more than 2 weeks of no communication, it will be considered complete and the balance will be due. There is a $50 NSF charge for physical checks or auto-billing denials, which may result in a denial of further services. Late balances will incur a 25% per month late penalty that begin accrual at 14 days past due.

 

Unless contracted for copy writing, you will be responsible for providing all of the text used in the designs, already proofed and approved to be used “as is”. Based on our marketing and advertising experience, we will use creative license to edit for the best outcome. Pictures must be sent online, if applicable, scanning charges may apply. If a large amount of stock photography is required, there is a minimum $75 photo search fee.

 

Regarding logo designs, you have the right to copyright the image. If you plan on using designs for merchandising, you have the option to separately buy the rights to the design.

 

With the exception of logos, all designs are the rights of Seda Custom Design. As a result, all designs with the exception of standard size business cards, letterhead and envelopes, will bear a mandatory “Designed by” credit & web address. If desired, you may select its location. Designs may appear on our web sites and social media accounts. If desired you can request we change or cover up personal info, or have a delayed posting date. Print management is at least $35 for each file.

 

Payment of a deposit, invoice or online product means that you have read and agree to these terms, policies including regarding refunds and revision limits. Payment means you are providing your electronic agreement to our terms. It has never occurred, but this also means you agree to binding arbitration as a legal resolution to disputes.